• Currently working on the full user experience design of the L&G My Account login and registrations, and internal Security Access and Management Platform as a lead designer in Agile scrum teams • L&G My Account login journey was successfully released in September 2023 to its 10 million customers • Past projects: L&G Adviser’s login and registration, Pension Tracing Management Platform for internal agents, Consumer Pension Tracing and Consolidation application journey, LGIM Fund Management Platforms, Personal Pension application journey, L&G Digital Design System – Canopy, etc.
16.07.2018• Led the full user experience design of the flagship product of Business Insight Solutions division - Nexis. • Developed a portfolio of Business Insight Solutions products enabling organizations to research and conduct due diligence on organizations and people, and help them to make informed decisions by searching and analyzing the latest and historical news, market reports and public records etc. • Developed conceptual models, workflows, wireframes, prototypes, visuals and user interface specifications in response to user needs, business needs, user analyses and technology • Supported product owners and product managers on prioritization and product strategy • Collaborated with researchers to conduct usability testing by providing prototypes, defining objectives etc. • Conducted usability and visual reviews, and provided assets and feedback to developers to support implementation and release
10.11.2014• Oversaw visuals of LexisNexis legal and financial database digital products for pc, tablet and mobile for the UK, Europe, Australia, New Zealand and Canada • Undertook strategic decisions for the LexisNexis Global Design Standard and developed, managed and safeguarded the use of the Global Visual Style Standard and assets • Supervised and mentored the visual design team and made resourcing decisions
16.12.2013• Worked in an Agile development team with the product owner, frontend and back-end developers to develop a product which aggregates major DT products for pc, tablet and mobile devices, adopting responsive web design • Created user centred design solutions including user journeys, wireframes, prototypes and visual interfaces and reviewed implementations • Developed usability testing questionnaires, conducted user testing, analysed the findings and used them to improve the product
19.08.2012• Collaborated with product managers and developers to conduct site reviews, develop new products including mobile apps and widgets to improve the user experience • Created special occasion sites and produced graphics for online editorial content
09.01.2012